My son broke his arm while participating in the onboard child care program. I approached other lawyers who turned down my case. I was about to give up and I decided to try one last time. I found Louis and I could not be happier that I did. Not only did he sympathize with my case he was well versed on legal responsibility the ship has to ensure safety of children while in their care. He responds to inquiries and emails immediately and takes you through the steps to file a claim. We were extremely happy with the outcome! I highly recommend working with Louis, he is knowledgeable friendly and easy to approach. The whole process was painless.